Shipping policy
Shipping Policy
At TrendCartZone, we aim to make your shopping experience simple, reliable, and convenient. Please review our shipping policy below.
🚚 Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Our team may contact you by phone or WhatsApp to confirm your order.
- Orders placed on weekends or public holidays may be processed on the next business day.
📦 Delivery Time
- Major Cities: 2–5 business days
- Other Areas: 3–7 business days
- Delivery times may vary depending on the courier, location, weather, holidays, or other unforeseen circumstances.
💰 Cash on Delivery
Cash on Delivery (COD) is available on eligible orders. Payment should be made directly to the courier when your order arrives.
📍 Delivery Address
Please provide a complete and accurate delivery address, including:
- Full name
- Phone number
- City
- Area/locality
- House/street address
TrendCartZone is not responsible for delays caused by incorrect or incomplete customer information.
🔄 Delivery Attempts
The courier may make multiple delivery attempts. If you miss a delivery, please contact the courier or our support team to arrange another attempt.
⚠️ Delayed or Damaged Orders
If your order is significantly delayed or arrives damaged, please contact us as soon as possible with your order number and photos/videos of the package so we can assist you.
📞 Customer Support
For shipping questions or order updates, contact us through our official social media pages or the contact details provided on our website.
TrendCartZone — Shop Smart. Live Better.
Free shipping
Tell your customers about your shipping offer.
Customer service
Tell your customers how they can reach you.
Refer a friend
Tell your customers about your promotional offers.
Secure payment
Tel your customers about your payment methods.